Tuesday, July 21, 2009

Communication...or the lack of

So on June 29th, our social worker sent us an email stating that our homestudy was nearly finished and would be sent to Grand Rapids in the next day or two. Actually the email was asking for when certain documents were completed even though she had the originals (with completed date) in hand but whatever. So in order for us to file for any grants or to start our I-600 we need our completed homestudy. After 2 1/2 weeks of not hearing from our agency we sent an email to our social worker to get an update. (We used email since she does not work in the office and does not have a direct phone to get in contact with).

As of this morning we still have not heard back from them, so Justin emailed her again and the program cordinator. This person apologized for not getting with us sooner but didn't recall the email (it actually wasn't sent to her originally...just wanted her to know what was going on now). In her email back to us she said that our homestudy was still being edited and should be sent to be approved shortly. WHAT????? Almost 3 weeks ago our social worker said it was already edited and would be sent in 1-2 days. I am SOOOOO sick to my stomach about this whole process right now I can't even think straight. We are getting ready to send them $9k...you would think they would have there act together. I know this process isn't easy but do you think we could catch a break somewhere.

This whole communication thing is not working. It seems like no one knows what is going on or what to expect next. The time lines keep changing and the Cathwel yahoo chat group just scares the crap out of us. I know it is a new country for this agency and they are trying to convert everything over, but seriously. Then to make matters worse they match us with a social worker that "works from home". How can you do that line of work from home. UGGHHHHH! If I didn't so badly want another child and a sibling for Lydia I would through my hands up right now and be done with all of this. Why does this have to be so hard?

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